Public Space Accessibility
- Our hotels provide a sloped public entrance for easy access.
- Service animals are warmly welcomed.
- An accessible route is available from the public entrance to various areas, including registration, the guest services desk, lobby bathrooms with accessible stalls and sinks, guest rooms, the restaurant with accessible pathways to tables, the meeting room/ballroom with assistive listening devices, the fitness center, the swimming pool with a pool lift, and the business center.
- We offer a self-parking area with ample access aisles for cars and vans on both sides of the vehicle.
- Elevators are accessible for guests needing transportation to upper floors.
Guest Room Accessibility
- Our guest rooms feature mobility-accessible doors with at least 32 inches of clear door width.
- Lowered door viewers and lever handles are available on all doors.
- Visual and audible fire alarms are provided for the safety of our guests.
- Fully handicapped accessible rooms feature roll-in showers, transfer benches, grab bars in the shower area, handheld shower wands, ADA-compliant toilets, lower towel racks, and accessible closets.
- Upon request, Text Telephone Devices (TTY) are available.
- Televisions in our guest rooms are equipped with closed captioning for the hearing impaired.
Website Accessibility
Rosen Inns are committed to ensuring digital accessibility for all of our guests. We are continually working to enhance the user experience and apply the relevant accessibility standards.
Conformance Status
Our website aligns with the Web Content Accessibility Guidelines (WCAG) 2.0 level AA conforming functionality, ensuring that our online platform is user-friendly for individuals with disabilities.
Compatibility with Browsers and Assistive Technology
Our website is designed to be compatible with Chrome, Firefox, and Safari browsers, while supporting JAWS, NVDA, and Voice Over screen reader technologies.
Technical Specifications
The accessibility of our website relies on technologies such as HTML, WAI-ARIA, CSS, and JavaScript to function seamlessly with web browsers and assistive technologies.
Limitations and Alternatives
While we strive to ensure accessibility, there may be some limitations on our website due to third-party integrations, such as Tripadvisor, Instagram, TripTease, ChatBots, etc. We are actively working to address these issues.
Feedback & Contact
Your satisfaction and comfort are of utmost importance to us, and we are here to ensure that your stay with us is both enjoyable and accessible.
We value your feedback on the accessibility of our website. If you encounter any barriers to accessibility or require assistance reserving an ADA accessible accommodation, please contact us through the following means:
Phone: 1 (800) 999-8585 | Email: reservations@roseninns.com | Headquarters: 4000 Destination Drive, Orlando, FL 32819